id: lencioni2012
title: Patrick Lencioni, The Advantage
date: 2021-05-02

Patrick Lencioni, The Advantage

Patrick Lencioni, The Advantage: Why Organizational Health Trumps Everything Else in Business, 1st ed (San Francisco: Jossey-Bass, 2012).

Premise: Organizational health is the most important focus of a company 4B3.

Referencing Notes

Fundamental attribution error. 0G1E7
Decision making meeting tactics. 1B1N1A
Inclusive decision making is best served by representatives of diverse viewpoints. 1F2A
Commitment is active. 1F4
Teams. 4B1G1
Teams must engage conflict to make progress. 4B1G1A1
Conflict is valuable for driving commitment and better decisions. 4B1G1A1A
Conflict requires being comfortable with vulnerability. 4B1G1A1B
Groups may need help engaging conflict if there's a preference for artificial harmony. 4B1G1A1C
Teams should practice vulnerability to foster collaboration, effectiveness. 4B1G1B
Accountability works best as a self-reinforcing system. 4B1G1C
Escalations about behavior or performance stem from a lack of visible accountability. 4B1G1C1
Working groups independently create shared results. 4B1G2
Strategic playbook addresses an organization's why, what, who, and how. 4B2A
Answering "why do we exist?". 4B2A1
Answering "how do we behave?". 4B2A2
Identifying org values from most and least valued employees' behavioral traits. 4B2A2B1
Answering "what do we do?". 4B2A3
Answering "how will we succeed?". 4B2A4
Identify strategic anchors by dumping all org context and finding themes. 4B2A4A
Strategy is a collection of differentiating decisions. 4B2A4B
Answering "what is most important right now?". 4B2A5
Unclear prioritization fosters mediocrity and failure. 4B2A5A
A "future retrospective" helps assess ideas about what is important. 4B2A5B
Answering "who must do what?". 4B2A6
Decision making discussions must end with confirmations about understanding and commitments. 1F4B
Clarity must be created throughout an org via intentional practices. 4B4
Creating a healthy organization is a business' most critical advantage. 4B3
Explicitly cascading communication ensures information flows quickly, accurately, and consistently. 4B4A
People integrate information most effectively when they are exposed to it in different ways and contexts. 4B4B
People processes are great tools for reinforcing strategic clarity. 4B2B
Enforce org values through the hiring process. 4B2B1
Enforce strategy through the onboarding process. 4B2B2
Enforce org values and strategy with performance management. 4B2B3
People are primarily motivated by how they feel about their jobs. 4B2B4
Separating from employees who do not reflect the org's values is key to health. 4B2B5
Standups are not just for teams of individual contributors. 1B1N3B
Measuring success of a team. 1B10A
Standups reduce disruption by creating dedicated space for resolution. 8E1B3A