Answering “how do we behave?”.

An org’s behaviors are essentially its values. There are a few categories of values an org can identify. There are multiple ways an org can analyze what values it does or should have.rL1

Operationalize values.

  1. Patrick Lencioni, The Advantage: Why Organizational Health Trumps Everything Else in Business, 1st ed (San Francisco: Jossey-Bass, 2012). (See notes.)