Complaints can be reframed into action.

Reappraising a situation reveals new ways to interact with the facts such that one can find a positive path forward. So long as the complaint isn’t at an impasse with fundamental reality, assessing the issue in terms of the next available steps allows the complaint to turn into positive direction. Complaints are hollow self-validation.rA1

  1. David Allen, Getting Things Done: The Art of Stress-Free Productivity, Revised edition (New York City: Penguin Books, 2015). (See notes.)