Action-driven cultures foster positivity, clarity, movement, and ownership toward outcomes.

A key example of using next action thinking to make progress is the action item list in a discussion. Turning complaints into an actionable next step gives people a sense of empowerment by showing that circumstances are changeable. Action orientation obviates the problem in collaborative cultures where accountability is often underemphasized.rA1


  1. David Allen, Getting Things Done: The Art of Stress-Free Productivity, Revised edition (New York City: Penguin Books, 2015). (See notes.)