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Russell Ackoff, Continuous Improvement.

Russell Ackoff, “Learning and Legacy of Dr. W. Edwards Deming - Continuous Improvement,” https://www.youtube.com/watch?v=OqEeIG8aPPk.

Referencing notes.

Effectiveness is the pursuit of an objective with respect to value.
- Efficiency is the quality of pursuit of an objective.
- Effectiveness is a superset of efficiency.
Misassumptions made by management information systems.
DIKW model: data, information, knowledge, and wisdom.
Intelligence is an entity’s ability to acquire knowledge on its own.
Requirements for the development of social systems.

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