Tactics for engaging conflict constructively.

  • Apply curiosity.
  • Share the story made up to fill gaps in the narrative 4B6C8B.
  • “Not my experience” instead of disagreement.
  • Tell me more, help me understand, wondering, curious.
  • Compare assumptions.
  • Take it back to the problem being solved.
  • Both are committed, ask about the other’s interests in this.
  • Where is this not meeting your needs?

Helps to have comfort with vulnerability 4B1G1A1B. Helpful actions 0J1B1.