Tactics for engaging conflict constructively.
- Apply curiosity.
- Share the story made up to fill gaps in the narrative 4B6C8B.
- “Not my experience” instead of disagreement.
- Tell me more, help me understand, wondering, curious.
- Compare assumptions.
- Take it back to the problem being solved.
- Both are committed, ask about the other’s interests in this.
- Where is this not meeting your needs?
- Parent 4B1G1A1.