Resource utilization must be less than full to allow flow.
A simple example of sequential task flow between multiple participants shows:rK4
- At full utilization, flow is reduced to a crawl as each step constitutes a bottleneck.
- Focusing on one item at a time means the overall system is wasting capability.
- Changing to a pull-based, rather than push-based, model allowed the system to maximize throughput and minimize waste.
Henrik Kniberg, “The Resource Utilization Trap,” 2014, https://www.youtube.com/watch?v=CostXs2p6r0&ab_channel=crispagileacademy. (See notes.)