Regular feedback, especially positive, builds the trust needed for harder discussions.

Frequent and simple feedback that is mostly positive, combined with frequent requests for feedback, can form a foundation of trust that helps more serious discussions later have more positive outcomes.rF2

  1. Camille Fournier, The Manager’s Path: A Guide for Tech Leaders Navigating Growth and Change, ed. Laurel Ruma, First Edition (Beijing: O’Reilly, 2017). (See notes.)