Better performance outcomes come from facilitating positive change instead of feedback.

Sense of status tied to ability to change is overtly positive. Basing reward systems on looking for improvements helps break blindspots and gives more ownership.rR1 Is this definitely better than feedback?.

  1. David Rock, Your Brain at Work: Strategies for Overcoming Distraction, Regaining Focus, and Working Smarter All Day Long, 1st ed (New York: Harper Business, 2009). (See notes.)